About LOGIVAN:
LOGIVAN is a pioneering technology start-up that is transforming the fragmented trucking industry. We have built patent-pending AI products that generate instant pricing and automatic matching of cargo to empty-returning trucks for the very first time in Vietnam. Our corporate service offers industry leading technology including real-time track-and-trace and advanced analytics.
LOGIVAN has won a collection of prestigious awards and has been featured in more than 100 TV and media outlets including The Financial Times, Forbes, Tech in Asia, DealStreetAsia and Business Insider. LOGIVAN is growing rapidly, enabling Vietnamese businesses with fast, reliable trucking service and improving the lives of our 50,000 truck drivers through AI technology.
LOGIVAN has a fast-moving and dynamic culture, so only the most innovative and enthusiastic people can thrive here. If you care about our mission and want to work in a data-driven professional transport company, then we welcome your application.
What you’ll be doing:
As Trucking Services Manager, you will take responsibility for the quality of our transportation service. To excel in the role, you will have to have a clear and methodical way of working, attention to detail and great communication skills. The successful candidate will also have specialist knowledge in the fields of domestic trucking, container transportation and warehousing. You can expect the role to include:
1. Ensuring a High Standard of Service
– Communicating effectively with clients and responding to their requirements
– Selecting and sourcing the right vendors and managing their operations performance
– Planning routes and load scheduling for multi-drop deliveries
– Searching for hidden risks and taking action to reduce them
– Proactively identifying and solving problems before they impact upon service or cause extra cost
– Introducing our technology to suppliers and helping them use it correctly
– Meeting with customers and suppliers to ensure a high quality of service
2. Leading your Team to High Performance
– Setting clear goals and performance expectations for your team members
– Tracking the performance of your team members
– Helping to solve difficult or serious issues
– Leading training sessions to share your skills and knowledge
– Writing policies and protocols for your team to follow
– Producing weekly service reports for the company directors
– Creating a transparent and motivated working environment among the team