Role mission
To be responsible for class timetabling, class coverage, and timesheet processing for all classes on
Atlantic’s Cambridge International programme.
To be responsible for supporting CIE schools in operation when being assigned.
Role overview
Atlantic currently runs a high quality in-school Cambridge programme in 4 secondary schools,
sending international teachers to teach in state schools, mainly in Hanoi. The CIE Scheduling
Officer (SO-CIE) is a key person to ensure that all lessons are covered, data is kept up to date, and
teachers are paid accurately. The SO-CIE will work closely with both Academic and Operations,
and will have daily contact with teachers via phone and email.
With the limited number of teachers and schedule during the school-year, the SO-CIE is expected
to facilitate operational tasks at 4 schools to ensure teaching and learning stability; while scheduling
tasks are always prioritized.
Scheduling duties
1. Prepare and manage the teaching schedule for all classes. Deal with school officers to get
the best schedule for CIE programs, under the support of The Director of CIE program.
2. To be on call from 6am until 9pm (Sunday evening to Friday morning) to arrange cover and
replacement teachers when required. Due to these demands, the scheduler will not work
on Saturday mornings like other office staff.
3. Record / update all daily changes of classes / teacher’s situation and update to Academic
team with solutions.
4. Collect and check teachers’ timesheets at the end of month and prepare reports as
required.
5. Maintain a profile of all teaching staff specifically understanding teaching capabilities.
6. Track and monitor cancelled lessons, makeup classes completed and makeup lessons
owed.
7. Work at schools when assigned by the Director of CIE program and/or Team Leaders. This
may include supporting teachers, observing classes to support students, doing paper
works, ect.
The above duties may be revised in light of changing circumstances by mutual agreement between
the SO-CIE and the AM-CIE/Director of CIE program.
Academic Support duties:
1. Coordinating with the Operations team in prepare exam papers, answers sheets and mark
schemes.
2. Book training courses for teachers.
3. Liaise with Accounting to ensure payments get made on time for Academic purchases.
4. Complete ongoing developmental work as instructed and guided by Academic management.
5. Assist with academic tasks, such as compiling academic data and formatting exams.
6. Coordinate with stakeholders in arranging official exams, making sure the Academic Management team is up to date with registration and exam dates, changes in schedule, and
other requirements.
7. Perform other duties as assigned.