– Liaising with Production Manager to ensure technical drawings are clearly defined before production (Quality Assurance)
– Review drawings and anticipate issues with production
– Meet quality targets and ensure that product meets the Company’s quality standards
– Report to Head Office in London thoroughly, providing quality status update
– Create/utilize quality control documents including QC Checklists and Inspection Minutes (Quote checklist, Production checklist, QC checklist, Packing checklist)
– Create claim follow up system, preventative actions and quality improvement system
– Improve the quality management system for quicker detection of defects and quicker corrective action
– As needed, ensuring the best solutions and best materials
– QC colors
– Assist the Production Manager in pushing suppliers to deliver products on time
– Support to assess suppliers’ capacity and their labor compliance standard
– Support to inform quality standard and approve samples so suppliers clearly understand the quality requirement
– Support training of suppliers in production and final inspections to ensure the highest quality
– Reporting to office in both Saigon and London offices (need excellent English)
– Replying to all emails within 24 hours
Communication:
– Communicate with UK office:
As we have our main office in the UK, we need to consider the different time zones. There is a requirement for phone/Skype meetings, discussions, updates and some emergencies can arise. Please be able to communicate occasionally during UK business hours (these times are flexible)
– Other duties as assigned
– Excellent interpersonal skills with suppliers