Thông tin công việc
Mô tả
• To identify and deliver service improvement activity of nominated site through
employing process improvement methodologies and the application of innovative
thinking.
• To work with key stakeholders to build a continuous improvement environment to
support an ongoing program me of change.
• To lead and facilitate LEAN/process improvement-based workshops to drive ideas
and solutions
• To support the delivery of better value and greater efficiency through the
identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
• To identify trends and process variations as part of establishing a continuous
improvement monitoring system
• To assist in the development and implementation of a ‘best-in-class’ continuous
improvement strategy
• To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
• To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process
descriptions, business analysis and workflow analysis
• To work with other team members and departments to devise new support material based on the revised processes, to include training, reporting and systems
enhancements
• To actively monitor project risks to foresee/identify potential problems and
proactively identify solutions to address in advance
• To ensure the operation impact and project objectives/dependencies are identified, reported on and managed at all times
• To set up a program, deliver coaching and run projects pan jurisdiction
• To complete post implementation reviews to ensure successful delivery has been
achieved and to ensure that improvements can be made for future projects
Yêu cầu
• Minimum accredited Lean Six Sigma Green Belt/Yellow Belt
• Minimum 03 years proven continuous improvement analytical experience from a
similar role, including project management and business analysis.
• Excellent understanding of continuous improvement concepts including Six Sigma,
Lean, value stream mapping
• Ability to set-up, facilitate and lead service improvement/’Work Out’ sessions with a
range of business stakeholders (incl. Experience of process/value stream mapping) • Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel,
Outlook, and PowerPoint
• A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success
• Experience of designing or implementing a framework of continuous improvement in a multijurisdictional organization
• Experience of hands-on implementation of continuous improvement programs and Lean solutions.
• Experience of designing remediation plans to address productivity and efficiency
issues, and track record of following through to ensure closure
• Excellent verbal and written communication skills and the ability to interact
professionally with a diverse group of Partners, senior managers, and subject matter
experts
• Strong analytical, project and product management skills, including a thorough
understanding of how to interpret business needs and translate them into operational requirements
• Experience of the whole project life cycle, able to operate in the initial conceptual
design stage, in the depths of system testing, and at each stage in between
• Bachelor degree or higher in business field.
• Respect of deadlines
- Bằng cấp:
Cao đẳng - Độ tuổi:
18 - 35
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