People Management

· Training of operational teams in line with departmental and individual plans (competencies and skills)

Process Management

· Quality Control testing and release for all required packaging, auxiliary chemical, microbiological and sensory analysis for starting materials, in process and finished products.

· Perform investigation and root-cause analysis

· Support Customer & Consumer complain management process

· Actively participate in Quality investigations and risk assessments

· Monitor, track and ensure legal compliance to the Country legislation

· Ensure finish products meet all Carlsberg standards and specifications.

· Ensure immediate escalation to the management team (Having Stop work authority) in case of quality issues – risk for food safety

Performance Management

· Responsible for managing Quality KPI s at their respective area in line with Site targets

· Ensure Quality KPIs are implicitly understood and managed efficiently at an appropriate level (i.e.: RFT, Market Survey etc.)

· Responsible for consistent collection and reporting of key quality metrics including all RFT (Right First Time) measures.

· Supports investigating (as needed) quality related consumer/customer complaints.

· Proactively participate in Plant PMS meetings/Shift handovers

• Supporting Carlsberg excellence development in the area of responsibility