1. General Description:
This position is responsible for development and retention of designated Key Accounts as defined by the management team to achieve the desired growth.
2. Specific Accountabilities:

• Develop New Business: Approach DB Schenker defined Key Accounts active in South or North Vietnam to develop new locally controlled businesses.
• Retention of designated existing Key Accounts in Vietnam through relationship.
• Sales leads & Information sharing: Regular review of accounts development, feedback to Management Vietnam & overseas.
• Account responsibility: Taking full responsibility for accounts financial outstanding, development, and growth, regular review of their account receivables.
• Overseeing Account Operations: Review current practices & ensure SOP’s maintained and followed.
• Support Implementation: To support implementation of all new Key Accounts until handover to Operations and beyond.
• Ensure regular Customer Review Meetings
• Regular Internal Budget Reviews: Close review of the performance of your Key Accounts vs all their growth budgets set if any set.
• Regular reporting structure: To maintain monthly KAM reports as required by GAM / RAM, Regional Head Office & Management in Vietnam.
• Review RFQ / RFI status; Ensure we are invited for RFQ’s, / Tenders, Vendor meets for other lanes / prepaid businesses, and global.
• Pricing: Keep up to date on market rates and assist Product Managers desks during pricing reviews
• Attend + lead internal KAMO sales review meetings, to discuss progress and strategies.
• Cross Selling: Identify cross selling opportunities in Logistics, Air, Sea, Domestic, cross border, Sea/Air etc.

* Measurement:

• Business win in line with Sales Action Plan (new customer and business expansion)
• New vs existing customer
• Size of pipeline
• Usage and accuracy of sales cloud
• Number of Sales Visit per month
• Number of Qualify sales leads generated for the network