– To have good and smooth correspondences to all kinds of business inquiries from MLC group companies including but not limited to:
Ø Inquiries for Ocean/Air freights
Ø Inquiries for Import/Export customs prices
Ø Inquiries for Warehousing, Trucking and other Logistics services
Ø Inquiries for Machinery installation services
Ø Inquiries for VN Customs regulations, Circulars, Decrees, etc.
– To have good relationships with MLC’s nomination customers to receive any updates (opportunities for new businesses or threats from outside competitors, etc.) and report it to BOD
– To establish good relationships with sub-contracting companies such as shipping lines, airlines, trucking companies, with Mitsubishi Logistics Corporation (MLC) group companies, and with colleagues at MLC ITL
– To be a contract window person for MLC’s nominating customers and to ensure they are satisfied with our services
– Maintain internal and external relationships as a professional that meet company core values.
– Proactively establish and maintain effective team working relationships with all supporting departments
– To visit customer’s factory site or pickup/delivery place whenever needed to ensure our services are provided smoothly
– Managing budgets and costs effectively in respect of the planning process.
– To cooperate with middle office teams (CS, OPS, WH) to ensure bookings/docs/debit notes are sent on time.