1. Data Management

– Organize, implement, and enforce correct data collection policies and methods.

– Give proper training to employees to be able to perform data collection independently and effectively.

– Develop data collection methods that are individually relevant to any project being embarked upon by the organization.

– Make sure that data collection procedures are in line with all relevant rules and guidelines.

– Establish standards upon which collection of data are based/measured and ensure that these standards and quality are always met.

– Interpret and explain complex data to employees so as to carry everybody along and for purposes of clarity/verification.

– Formulate/develop special reports upon request.

– Conduct analysis to ensure that data collected is adequate and matches what was asked for.

2. Data entry team management

– Supervise the daily activities of data entry team who input records, lists, or other data points to OMS.

– Responsible for directing and allocating work to staff, as well as monitoring and evaluating their work.

3. Organization and Team Management

– Develop Health Service Relations organizational structure, job descriptions, budget to perform the company strategies/goals. Ensure periodical review or whenever necessary.

– Develop departmental and individual KPIs, do alignment with direct line manager and ensure the target achievement.

– Cascade targets to subordinates by assigning KPIs, giving instructions, supporting for achieving the targets and ensuring performance appraisal as requested

– Build-up and develop the team, organize and assign tasks, manage the team performance; implement the employees’ competence evaluation and have professional development activities to fix gap between the current and expectation.