Thông tin công việc
Chức Danh: Customer Services Manager
Loại hình công việc: Nhân viên chính thức
Mức lương: Cạnh tranh
Công ty: Monroe Consulting Group Vietnam
Mô tả
Company Profile:
International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a leading industrial real estate and logistics for rent services in Vietnam. Our client is seeking a Customer Services Manager. The job is based in Binh Duong/Ho Chi Minh.
Job Summary:
The Customer Services Manager requires professional customer services skills and industrial parks knowledge to meet customer satisfaction and Customer services objective.
Job Responsibilities:
- Propose the ideas for self-performance improvement as well as customer services quality improvement.
- Support new clients for legal business establishment in Vietnam
- Assign and allocate jobs to customer services staff to meet customer satisfaction and Customer services objective.
- Determine customer services requirements
- Improve customer services quality result
- Maximize customer operational performance by providing help desk resources and advice.
- Accomplishes information systems and organization mission by completing related results as needed.
- Leading and supervising the team of customer services staff
- Keeping ahead of developments in customer services by reading relevant journals, going to meetings, and attending courses.
- Other tasks assigned by the team and Direct Manager
Yêu cầu
- Bachelor’s Degree
- At least 5 years of experience in Customer services
- Leadership management skills
- Strong problem solving and customer services skills
- Proficient in Microsoft Officer
- Fluent English
Yêu cầu bằng cấp: Chưa nhập
Yêu cầu hồ sơ:
- Bằng cấp:
Đại học - Độ tuổi:
Không giới hạn tuổi
Yêu cầu độ tuổi: Chưa nhập
Yêu cầu kinh nghiệm: 0 - 1 Năm
Yêu cầu giới tính: Chưa nhập
Quyền lợi
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Nhà tuyển dụng
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Monroe Consulting Group is an international award-winning executive recruitment expert (headhunting) that delivers the highest standards of professionalism. With a network of offices spanning in Vietnam, Thailand, Indonesia, Malaysia, Philippines, and China,and more than 200 executive recruitment consultants across Asia.We are part of the Empresaria Group,a global specialist staffing group operating from 19 countries across 6 diversified sectors, listed on Xem chi tiết...