Thông tin công việc
Chức Danh: Credit Card Operation
Loại hình công việc: Nhân viên chính thức
Mức lương: Cạnh tranh
Công ty: Công Ty Tài Chính Mirae Asset (Việt Nam)
Mô tả
- Manages the daily activities for the company’s credit card operation group, including payment processing, mailings, and associated support functions.
- Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency.
- Provide day to day oversight and management of all credit card processes including but not limited to: Handling of Chargebacks/Disputed transactions, Managing day-to-day transaction rejects / card holder queries, Support Fraud operational activity for Card issuing, card blocking, Scheme reporting, Scheme rejects & Card Reconciliation, Merchant Reconciliation, Card Settlement and Merchant Settlement (liaise with the Finance Team when necessary).
- Act as a point of escalation to resolve customer, internal and/or external bank queries relating to cards operations in a timely manner and in line with service levels
- Ensures that project/department milestones/goals are met and adhering to approved budgets.
Yêu cầu
- University degree in Banking, Finance or relating areas
- Requires 3years experience in the related area
- Strong communication skills
- Fluency in written and spoken English
- Knowledge of Card payment industry
- Extensive knowledge of the function and credit card processes.
Yêu cầu bằng cấp: Chưa nhập
Yêu cầu hồ sơ:
- Bằng cấp:
Đại học - Độ tuổi:
Không giới hạn tuổi
Yêu cầu độ tuổi: Chưa nhập
Yêu cầu kinh nghiệm: Chưa nhập
Yêu cầu giới tính: Chưa nhập
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Mirae Asset Financial Group remains at the forefront of world’s financial market, and our business has now expanded to include Mirae Asset Investments, Mirae Asset MAPS Investments, Mirae Asset Securities, Mirae Asset Life Insurance, and Mirae Asset Capital amp; Venture. In Vietnam, Mirae Asset Finance Company (Vietnam) Limited has been successfully set up in November 2011. Our philosophy is building Xem chi tiết...