Thông tin công việc
Chức Danh: Collection Supervisor
Loại hình công việc: Nhân viên chính thức
Mức lương: Cạnh tranh
Công ty: MONEYCAT VIETNAM
Mô tả
- Supervising the debt collection work of the teams to ensure timely and effective debt collection, achieving the targets.
- Offer effective debt recovery solutions, propose solutions with external debt collectors.
- Communication and managing communication with external debt collection companies
- Participating in supporting and coordinating personnel, arranging work schedules for teams to ensure efficiency and reasonable workload for the department.
- Participate in recruiting, training and supporting employees to improve knowledge and experience in work.
- Participate in the development of call scripts, processes and regulations related to debt collection activities of teams (training materials for staff generation and training staff activities)
- Make periodic reports on debt collection status of the teams.
- Statistics, analysis and assessment of debt recovery quality.
- Coordinate with team leaders to solve problems when necessary.
- Perform other tasks assigned by the Local and Global Head of Collection
Yêu cầu
- College Degree in Business Management, Banking-Finance or other related fields
- Proficient in Word, Excel, Power Point skills, good report analysis.
- Age 20 - 30, have at least 03 years of experience in debt collection and 01 year of management.
- Having English is an advantage.
- Ability to work under high pressure.
- Hardworking, accurate, careful, with a high sense of responsibility.
- Good management and teamwork skills.
Yêu cầu bằng cấp: Chưa nhập
Yêu cầu hồ sơ:
- Bằng cấp:
Cao đẳng - Độ tuổi:
20 - 30
Yêu cầu độ tuổi: Chưa nhập
Yêu cầu kinh nghiệm: 0 - 1 Năm
Yêu cầu giới tính: Chưa nhập
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