As an Business Intelligence Data Analyst Executive, you would be empowering the organization to make data-driven decisions. If you have a passion for working with data, generating actionable insights and communicating with people, this would be a role for you.

• Develop and automate dashboards, analyses and reports to support business functions.
• Collaborate with stakeholders in Operations and Sales to make data-driven decisions.
• Create pipelines and queries in the data warehouse. Maintain the integrity of the data as the “single source of truth”.
• Assess KPIs, perform root cause analyses, create recommendations for corrective action and work with business verticals to implement them. Be responsible for the accuracy of the calculations of these KPIs.
• Identify opportunities for improving operational efficiency and sales growth.
• Be the subject matter expert – the “go-to person” for all things data.

And:

1. Analytics (50%)

• Insights: modeling & produce actionable data
• Descriptive stats: Measure operational efficiency & cost metrics and track SLAs adherence

2. Process & Systems (30%): Improve workflow

• Suggest and recommend changes in existing system and operating processes to improve productivity and stability of the service infrastructure
• Reduce manual work
• Prepare for scaling

3. Informational (20%)

• Insights: modeling & produce actionable data
• Descriptive stats: Measure operational efficiency & cost metrics and track SLAs adherence
• Suggest and recommend changes in existing system and operating processes to improve productivity and stability of the service infrastructure
• Reduce manual work
• Prepare for scaling
• Source of information for other teams. Answering questions like “Is there a fast way to get data about xx?”
• Query maintenance
• IT support