Center performance

• Propose the annual financial budgets including new sales, revenue, overhead costs and contributions
• Together with Academic Manager (AM)/ Academic Center Coordinator (ACC), propose the annual non-financial targets including: re-enrollment rate, lost teaching hours, CSS, etc…
• Propose plans and actions in order to achieve the approved annual budgets and targets
• Handle the building of relationships, communication, event planning and future potential business with local schools, universities and organizations
• Support the development of Corporate English business in cooperation with the Academic Team
• Manage and maintain the company’s overall organizational and community relationships
• Explore strategic relationships in cooperation with the Director of Advancement that can support and boost the company’s ongoing programs and services

Center operations

• Property management
• Maintain the building in proper conditions: tidy, clean and safe
• Maintain all facilities and equipment in proper conditions: clean, safe and workable
• Maintain AEG standards inside and outside the building: visual, billboard, posters, noticeboard
• Responsible for appropriate forecast and ordering of books and materials for center use

Human resources

• Recruit, select, train and coach staff
• Manage Admissions Consultants, Customer Services Officers and Teaching Assistants and ensure close cooperation between the staff and Academic Team
• Manage the Reception Team in terms of the requisitioning and supply and inventory of the company’s Academic assets (books, Lego, STEAM resources, etc.)

Operations

• Work with local authorities
• Follow the company policies, procedures, regulations, document and reporting systems and standards
• Maintain the company standards

Academic involvement

• Work with AM/ ACC about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, TAs, staff
• Non-financial budgets
• Scheduling, teacher’s issues (if any), events and others where appropriate