• Supervises and coordinates freight movements with internal departments, the DSV Panalpina worldwide network and customers. Develops an effective communication system to ensure maximum service to customers.
• Manages projects including monitoring, planning, coordinating and scheduling employees and services of vendors; arranges site visit and consultation and personally supervises on-site deliveries or vessel loading/un-loading when necessary. Travels to job and sites as required.
• Conducts analytical feasibility studies for customers; negotiates rates, prepares and submits bids, tenders and quotations.
• Interfaces with vendors/suppliers, receives and reviews bids and ensures excellent services quality. Reviews service performance periodically.
• Keeps abreast with developments in the areas of inland trucking, AF, SF, including barging and landing craft operations.
• Interfaces with government bodies, carriers and customers to obtain information and forecasts. Feeds significant changes to Management. Maintains working knowledge of Customs requirements.
• Interfaces with customers to identify their needs; provides solutions to customers’ requirements. Is totally customer service minded.
• Establishes Forecasts, Budget and Business Plan for the Projects division; supervises and implements controls and ensures to meet goals and budget targets.
• Ensures that country laws and regulations are obeyed, industrial and company policies, guidelines, procedures and practices are followed.
• Performs any other duties as assigned.

Working location: Vinh Tan port