Thông tin công việc
Chức Danh: IT Support (BSM) - MM Mega Market An Phu District 2
Loại hình công việc: Nhân viên chính thức
Mức lương: Cạnh tranh
Công ty: MM Mega Market Vietnam
Mô tả
MISSION STATEMENT
Responsible for execute the IM/IT tasks on expansion projects (NSO, office renovation, satellite office…) to make sure the project completion on time and on budget.
Responsible for operation of daily and first line support, manage and maintenance IT Hardware to make sure the proper operation of store end-user devices and applications.
ROLE & KEY RESULT AREAS
- Manage, maintain and support IT Hardware.
- Online and onsite support Helpdesk ticket.
- Resolve issue related to Windows and Office.
- Level 1 support system and network issues.
- Level 1 support business application.
- First line support of critical incident.
- Coordinate with Level 2 technicians.
- Overtime & holiday support.
- Supervise new store setup.
- Supervise store remodeling.
- Handle store closing.
- Manage hardware & software inventory.
- Manage 3rd party Service Providers.
- Periodically IT asset inventory count
- Periodically reporting.
- Support new project implementation.
- Yearly performance evaluation
- Other tasks assigned by IT Supervisor store and IT/IM Supporting Office
Yêu cầu
PEOPLE SPECIFICATIONS
- 1-2 years working experience on IT field or equivalent position.
- Experience in IT helpdesk, retail business,
- Experience in IT retail business, IT-Jobs Scheduling, IT infrastructure and applications.
- Experience in IT problem solving on H/W, Application daily jobs control tasks.
- Experience in IT services.
- Basic knowledge on retail system administrator, retail application administrator.
- Good communication skill.
- Ability to work under pressure and overtime.
- MS SQL Server 2014 or later
- Basic networking (Routing and Switching)
- Remote support and troubleshooting
- Retail/Whole Sale business application knowledge (POS, Promotion, Ordering, …)
- POS Hardware and components (POS, Scanner, Drawer, Display, Scale, …)
WORKING TIME & LOCATION
Working time: 8:00 - 17:30 (6 daysper week withalternate day off)
Location: Lot B, An Phu - An Khanh New Residential Area, An Phu Ward, Thu Duc City (District 2), Ho Chi Minh City
Yêu cầu bằng cấp: Chưa nhập
Yêu cầu hồ sơ:
- Bằng cấp:
Đại học - Độ tuổi:
Không giới hạn tuổi
Yêu cầu độ tuổi: Chưa nhập
Yêu cầu kinh nghiệm: 2 - 4 Năm
Yêu cầu giới tính: Chưa nhập
Nhà tuyển dụng
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MM Mega Market Vietnam (MMVN) (former Metro Cash amp; Carry Vietnam) started its wholesale operations locally in 2002. After transferring from Metro Group to Thai Charoen Corporation Group, MMVN has been making strong and continuing investments in developing commercial infrastructure as well as food safety in Vietnam. The company has provided training for over 20,000 Vietnamese farmers and fishermen to Xem chi tiết...