The purpose of this position is to be responsible for land Distribution. This candidate must have excellent communication and client management skills in order to maintain positive client relations. This candidate must be a self-starter, who is able to work in a fast paced and dynamic environment. This candidate must be a team player to ensure good working cooperation between the different Business units locally and regionally.
The primary responsibility is to ensure that Land is providing the best-in-class service to the customer. The candidate is expected to work with internal and external customers to establish and agree on SOP for distribution services and service level agreement. The candidate would have to manage the subcontractors to ensure that the service level given is aligned with the expectations of our customers.
The secondary responsibility is to support the Manager to suggest fresh ideas to lower cost, increase margin and improve the service level.
Distribution Operations
· Receive the daily plan from customer, coordinate with Control Tower Team to arrange trucks/vendors for the shipments, follow operation until obtaining POD from consignee.
· Update shipments into TMS and Tracking file, Update the service progress to internal/external customers.
· Solving problems during operation, deep dive the root causes and find the solutions to improve the service quality.
· Do Billing for the monthly operation, to customer and to vendor; manage cost and revenue during operation to ensure that the P&L will be optimized.
· Guide and support all functions for all related distribution matter
· Ensure compliance with country subcontractor management policies and procedures.
· Ensure that the team will achieve a high-level of KPI and operation standard
· Ensure that billing is completed accurately and timely and P&L is managed accurately
· Execute distribution operations in accordance to the SOP and stipulated KPIs
Subcontractor Management
· Ensure that the KPIs are being achieved by the subcontractors
· Work with suppliers to improve their service if KPIs are not being met
Process Improvement
· Contribute to defining and optimizing productivity and efficiency parameters and workflow processes.
HSSE
· Ensure that HSSE guidance is followed by subcontractors and staff
· Understand the HSSE policy of the company
· Follow the HSSE policy of the company
· Report near misses to Manager / Supervisor