ORGANIZATION AND TEAM MANAGEMENT

• Build-up and develop the team, organize and assign tasks, manage the team performance; implement the employees’ competence evaluation and have professional development activities to fix gap between the current and expectation.
• Deliver training of processes, procedures, work standards/instructions to subordinates, and ensure the compliance within the delegated function.
• Cascade targets to subordinates by assigning KPIs, giving instructions, supporting for achieving the targets and ensuring performance appraisal as requested.
• Create best practices for the teams in the systematic approach and ensure activities are delivered in line with these best practices (Includes SOPs, process, policies, work instructions, improvement ideas).
• Being fully connected with the team in communicating, providing essential information to create a full picture.
• Motivate, encourage team’s engagement and ensure a positive work environment.
• Strive to reach the Company’s Vision and live with our Core Values: Integrity – Be Cause In The Matter – Data Driven – Serve Faithfully – Customer experience.

INSIGHTS & MEASUREMENT

• Develop measurement & research methodology in coordination with relevant departments to track effectiveness of marketing campaigns.
• Understand customers’ business pain points and analyze our data to provide insightful reports & dashboards to our customers in collaboration with the key account team. Ensure the insights to be actionable.
• Practice continuous improvement of measurement and research tools and methodology. Provide frequent update of new tools and approaches from world-class practices.
• Develop new products in measurement and data analysis in coordinate with key account team to contribute to business growth.
• Lead consumer marketing researches in coordination with marketing team.