In this role, you will:

Impact on the Business

• Coordinate data and information to share with industry investigators and law enforcement officials to develop cases to prosecute alleged suspects and recover of fraud losses.
• Develop new/changed incentive plans for assigned areas ensuring incentive plans are fair. Develop and implement new/changed policies and procedures for assigned areas. Ensuring proposed policies and procedures are beneficial to the organization.
• Design and implement a training program to develop new and incumbent employees in the detection, prevention and investigation of financial crime risk exposure to HBVN, especially fraudulent activity. Create and implement departmental policies and procedures, including ensuring that incidents are processed in an accurate and timely manner to meet compliance and regulatory guidelines.
• Financial crime risk prevention and awareness training.
• Financial crime MI and reporting requirements to Group/ regional offices

Customer / Stakeholders

• Liaison with law enforcement agencies and other government, banking and security contacts.
• Effectively manage the whole financial crime investigation end to end process including – prevention, detection, investigation and reporting processes.
• Assist investigators in developing case-specific strategies to facilitate recovery or prosecution of the incident. Ensure law enforcement complaints are filed to facilitate recovery of Company assets.
• Resolved escalated issues for customers or other HSBC departments using investigative skills to research and provide quick resolution.

Leadership and Teamwork

• Lead and develop an effective team through communication, performance management, development plans and reward/recognition practices. Cultivate an environment that supports diversity and reflects the HSBC brand.
• Responsible for direct supervision and workflow coordination, including quality of assigned team
• Will look to become a Subject Matter expert in all Financial crime matter including but not limited to money laundering & counter terrorist financing, trafficking (drugs, arms, wildlife, human), bribery, corruption, tax evasion, insider trading and market manipulation.
• Manages a team of investigators and is responsible for overseeing day-to-day execution of the investigation process. The assistant manager is also responsible for reviewing case inventory to ensure accurate, timely, and compliant work-product, and to identify and address any additional needs, and training opportunities for staff

Operational Effectiveness and Control

• Diversified in the strategic analysis and prevention of all financial crime types and criminal patterns. Monitor the effectiveness of existing rules and queues to improve detection/prevention strategies
• Responsible for monitoring fraudulent activity, being familiar with the characteristics and criminal patterns associated with all fraud types, conducting link chart analyses to identify trends and creating and implementing strategies to combat fraud losses and/or exposure to a specific fraud type including monitoring the performance of suggested strategy.
• Monitor thorough completion, account investigation by staff and provides constructive feedback to include performance improvement if applicable.
• Monitor key department indicators (qualities, prevention, detection, fraud setup, recovery) and makes recommendations on areas of opportunity.
• Initiate and maintain knowledge-share of current organizational activities and/or issues impacting all Financial crime and Fraud risk investigation units.
• Coordinate information gathering and sharing with other Fraud units to improve processes and fraud prevention.