Thông tin công việc
Mô tả
– Lead account team throughout the end-to-end client serving process: from 1st client meeting to proposal, pitching, on-boarding, and execution
– Responsible for planning team’s margin (quarterly and monthly margin), monitoring, managing and ensuring the team’s delivery of the planned Margin target
– Act as a senior client representative: responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business
– Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company
– Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitor performance of projects, responsible for quality and output of internal team problem solving, discussing weekly/ monthly/ end-of-project performance review with client
– Support BOD in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives
– Implement performance management practices, processes and measures
Yêu cầu
1. At least 2 years of experience as Account Manager/ relevant position
2. Account management experience in an Advertising/Marketing/Digital Agency
3. Intermediate understanding of digital disciplines (creative, technology, user experience, strategy)
4. Effective team management capabilities
5. Excellent project management skills, able to manage multiple client projects and initiatives
6. Significant experience in professional client relationship management
7. Excellent communication & presentation skills in both Vietnamese and English
8. Advanced Microsoft Office skills, especially PowerPoint and Excel
- Bằng cấp:
Đại học - Thời gian thử việc: 2 tháng
- Độ tuổi:
Không giới hạn tuổi - Thời gian làm việc: Thứ 2 - Thứ 6: 9h - 12h, 13h30 - 18h30